On Sunday fellow Translink blogger Priority Seating wrote about a problem for everyone who rides the bus, the frustrating moment when you see a bus in the distance only to have it pass you by without stopping.
Often you’ll see that the bus is full, and you may even be lucky enough to get an apology from Translink by way of the bus’s marquee (sorry, I don’t have a better word for that right now).
Other times the bus may appear full at the front but the back remains empty, confusing the driver to think that the bus has no room.
You may even be passed up for no apparent reason. The bus will have room but the driver passes your stop up, maybe there’s another bus following soon, or the bus is already late and the driver feels like your stop would just slow them down more. Sometimes, I like to think, the driver’s just being an ass.
Or not, but that’s the easiest reason to default to.
The Vancouver Sun ran an interesting article regarding the pass up problem facing Translink. The article tries to explain why stops are ignored by some drivers and how Translink has implemented systems to record to try and fix this problem.
I don’t blame the drivers and I understand how it can be frustrating for the passengers. We get passed up and we’re late for where we’re going to, we blame the drivers and they have to accept the abuse from passengers. I also understand why, as the article reports, the drivers aren’t always reporting the pass ups. They don’t see progress of reporting the problem, and if they don’t see changes how can we expect to see them?
It’s a frustrating issue that everyone has to deal with. I recommend reading the article over at The Vancouver Sun and looking at their interactive graphs to see what bus routes are passed up the most in each region.
Thoughts on the article? Are you surprised at the top lines that are responsible for passing up, do you think there’s one that should be higher on the list?